Reported status: Machine health is Unhealthyģ) Unknown reasons – AgentManagerWatchdog reported status for AgentManagerWatchdog in category ‘Recent Watchdog Reports’. They are –ġ) Certificate error – Could not establish trust relationship for the SSL/TLS secure channel with authority Ģ) Error on health report – AgentManagerWatchdog reported status for AgentManagerWatchdog in category ‘Recent Watchdog Reports’. The event viewer shows one or more errors from “Office Web Apps Monitoring” component.Īfter reboot of the server, one can see these errors repeating at every minute and slowly reporting at every 5 minutes. However, in some instances the machine still shows unhealthy status. Please note that these two scenarios and solutions apply to Skype for Business Server 2015 deployment as well. The blog is written with Lync Server 2013 deployment.
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This issue generally occurs when the Office Web Apps deployment was not done correctly, missing updates, missing pre-requisites or corrupted farm configuration (in case of post deployment).ĭoug Deitterick’s Blog on TechNet – How to Get Office Web Apps Server 2013 to Report a Healthy Health Status – describes two possible scenarios and solution. Issues: Get-OfficeWebAppsMachine returns “Unhealthy” status When there are errors in Office Web Apps event viewer associated with watchdog, the status of the machine will show “ Unhealthy”.
When the farm is corrupted, removed or not available, the following error will be returned.Įntering the “Get-OfficeWebAppsHost” returns the information about allowed domainĮntering the “Get-OfficeWebAppsMachine” returns the status of the Office Web Apps system on the server Checking the Farm:Įntering the “Get-OfficeWebApps” returns current configuration of farm:
Please note that Office Online server PowerShell is an extended set from Office Web Apps PowerShell. The details of all available PowerShell commands can be found at Office Online Server PowerShell OR Office Web Apps Server PowerShell respectively. The “Set-Office*” commands allow you to set specific fields in the configuration. Please note that the Repair-OfficeWebAppsFarm cmdlet removes all servers flagged as unhealthy from a WAC farm. The “ Repair-OfficeWebAppsFarm” command allow you to revert or repair the farm configuration. The “Remove-Office*” commands allow to remove or delete the configuration. The “New-Office*” commands allow to create appropriate configuration. The “get-Office* commands provides information on appropriate configuration. The above command will enable all Office Web Apps related PowerShell commands. Once started, enter “ Import-Module OfficeWebApps” and hit enter Make sure that you start it as an administrator. Right mouse click allow to start it as an administrator as shown below
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To troubleshoot the issue, one must login to WAC server with administrative privileges and start Windows PowerShell command prompt as follows: Usually, this “network error” points to WAC farm not running correctly, that will directly impact the PowerPoint Sharing or OneNote in the meeting.
The error states – “A network error occurred” and PowerPoint slides cannot uploaded in the online meeting OR cannot be presented in the online meeting. One cannot connect both Office Online Server 2016 farm OR Office Web Apps Server 2013 farm to same front end pool of Skype for Business Server 2015 or Lync Server 2013.ĭuring the deployment testing as well as post deployment, end users get an error when he/she try to upload a PowerPoint or access OneNote in Skype for Business Server 2015 or Lync Server 2013 online meeting. Please note that both Office Online Server 2016 and Office Web Apps Server 2013 are mutually exclusive in Skype for Business Server 2015 or Lync Server 2013 environment – meaning only one type of server can be active with the environment. The Office Online Server 2016 or Office Web Apps Server 2013 usually referred with acronym WAC. Both Office Online Server 2016 and Office Web Apps Server 2013 can be used in Skype for Business Server 2015 or Lync Server 2013 on premise environment for PowerPoint sharing and OneNote integration in online meetings. The Office Online Server 2016 is next version of Office Web Apps Server 2013. Troubleshooting Office Online Server 2016 OR Office Web Apps (WAC) Server for Skype for Business Server 2015 OR Lync Server 2013
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